— Strategy

Why 90% of automation projects fail

21 May 2026 5 min read
Why 90% of automation projects fail

When the New Tool Makes Everything Worse

Many SME owners start automation projects because they read about a new tool. The result: costs rise, the time savings fail to materialise, and employees are frustrated. Often an inefficient process is merely digitised — which only accelerates the error.

Sand Instead of Foundation: The Sequence Error

The core of failure lies in the wrong order. Those who blindly introduce software, without understanding their workflows, build on sand. In the Swiss SME landscape, grown structures are often the obstacle. A tool is only as good as the concept behind it.

Analysis First, Software Second

Effective automation begins with an objective analysis. We identify your administrative bottlenecks before we implement a single technical solution. Our approach as digital process architects ensures that your proven business processes are cast into a stable digital form. Read also why maintenance and optimisation are so important afterwards.

Let's Find Your Time Wasters

Would you like to discover where the biggest time wasters lurk in your company? Arrange a non-binding initial consultation in which we analyse your administrative situation.

Ajdin Elkaz
Founder, KMU Automatisierung